Terms of Service
1. Acceptance of Terms
Welcome to iTravelAI. By accessing or using our website, mobile application, or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and iTravelAI Inc. ("iTravelAI", "we", "us", or "our").
2. Description of Services
iTravelAI provides an AI-powered travel planning platform that generates personalized trip itineraries, suggests accommodations, provides flight options, and offers travel recommendations. Our Services include:
- AI-generated trip planning and itinerary creation
- Destination information and recommendations
- Accommodation and flight suggestions
- Travel tips and guides
- Booking facilitation through third-party partners
3. User Accounts
3.1 Account Creation
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Maintain the security of your password
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Age Requirements
You must be at least 16 years old to use our Services. If you are under 18, you represent that you have parental or guardian consent.
4. User Conduct
You agree NOT to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Use automated systems (bots, scrapers) without permission
- Impersonate any person or entity
- Harass, abuse, or harm other users
- Use the Services for any illegal or fraudulent purpose
5. AI-Generated Content
5.1 Nature of AI Recommendations
Our AI generates travel recommendations based on algorithms and data analysis. While we strive for accuracy, AI-generated content may contain errors or outdated information.
5.2 No Guarantee
We do not guarantee the accuracy, completeness, or reliability of AI-generated itineraries. You are responsible for verifying all information before making travel decisions or bookings.
5.3 User Responsibility
You acknowledge that travel involves risks and that you are solely responsible for your travel decisions, safety, and compliance with visa, health, and legal requirements.
6. Bookings and Third-Party Services
6.1 Third-Party Partnerships
When you book flights, accommodations, or other travel services through our platform, you are contracting directly with third-party providers. We act as an intermediary and are not responsible for:
- Quality or availability of third-party services
- Changes, cancellations, or delays by providers
- Disputes between you and service providers
- Refunds, which are subject to provider policies
6.2 Pricing
Prices displayed are estimates and may change. Final prices are determined by third-party providers at the time of booking.
7. Subscription and Payments
7.1 Subscription Plans
We offer various subscription plans with different features and pricing. By subscribing, you authorize us to charge your payment method.
7.2 Billing
- Subscriptions automatically renew unless cancelled
- Billing occurs at the start of each billing cycle
- Price changes will be communicated 30 days in advance
- You are responsible for all taxes and fees
7.3 Cancellation and Refunds
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We offer a 30-day money-back guarantee for new subscribers. Refunds are processed within 5-10 business days.
8. Intellectual Property
8.1 Our Content
All content, features, and functionality (including text, graphics, logos, AI algorithms, and software) are owned by iTravelAI and protected by copyright, trademark, and other intellectual property laws.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.
8.3 User Content
By submitting content (reviews, photos, feedback), you grant us a worldwide, royalty-free license to use, reproduce, and display such content in connection with our Services.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- The Services will be uninterrupted, timely, or error-free
- Defects will be corrected
- The Services are free of viruses or harmful components
- Results obtained from the Services will be accurate or reliable
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITRAVELAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.
Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim, or $100, whichever is greater.
11. Indemnification
You agree to indemnify and hold harmless iTravelAI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
12. Termination
We may suspend or terminate your account and access to the Services at our discretion, without notice, for conduct that we believe:
- Violates these Terms
- Is harmful to other users or our business
- Exposes us to legal liability
Upon termination, your right to use the Services will immediately cease. Provisions that should survive termination (including disclaimers, limitations of liability) will remain in effect.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.
13.2 Dispute Resolution
Any dispute arising from these Terms will be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that you may assert claims in small claims court.
13.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to bring claims as a class action.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance.
15. Contact Information
For questions about these Terms, contact us:
- Email: [email protected]
- Address: iTravelAI Inc., 123 Tech Street, San Francisco, CA 94105, USA
- Phone: +1 (415) 555-0123